Frequently Asked
Questions
Buyers FAQ
What rights do I have as the purchaser
of tools from CoachingLab.com?
Creators of the tools can
set their own rules and usage rights. Read carefully what you're
allowed to do with the tool after you buy it.
Who should I contact if I have questions
about a tool?
You may contact a seller
by emailing him or her directly from the tool description page.
May I see the tool before I purchase
it?
Some sellers provide a screenshot
or a sample of their tool. Others do not. In either case, you
may request a refund, should you be unhappy with your purchase (see details
below).
Do you offer a 100% satisfaction
guarantee?
Yes, unless otherwise
indicated. If after reviewing the tool you purchased, you are not satisfied
with it, or it does not meet your expectations, you may request a refund
within 15 days of your purchase.
Additionally, each seller may
offer their own guarantee extended beyond the 15 days. Read the tool
description page to find out what type of guarantee is offered by the seller.
Sellers
FAQ
What kind of tools can I submit
to CoachingLab.com?
You
can submit
-
Assessments
-
Action plans
-
Charts
-
Checklists
-
Coaching Modules
-
Diagrams
-
Exercises
-
Quizzes
-
Self-assessments
-
Templates
-
Tool kits
-
Worksheets
-
Workbooks
You may also submit
ready-to-deliver coaching programs (curricula) that you would like to license
to other coaches. Submitters of such programs will receive an increased
royalty of 75% instead of the standard 50%.
E-books will
only be accepted if they're written for coaches or to be used as supplemental
material with coaching clients. Audio products are not permitted.
We do not automatically guarantee the acceptance of your tool - it is subject
to our discretion.
I don't have
any tools right now - help!
Need help creating your
coaching tools? No problem! Go here to pick up a free e-course
called "How
to Develop Your Own Coaching Tools"
How are the purchases tracked?
CoachingLab.com uses a state-of-the-art
shopping cart system, powered by 1shoppingcart.com. Each seller will
have a unique ID assigned to them, for internal purposes only. At
the end of every month, a sales summary report will be run for each seller.
This report will contain the number of tools sold and the amount of money
generated by each seller. This way we will know the exact amount to write
your check for, and we'll mail you a royalty check.
How can I trust that the royalty
amount I receive is accurate?
CoachingLab.com was conceived
by Milana Leshinsky, the founder of ACCPOW
(Association of Coaching & Consulting Professionals on the Web).
Milana's ultimate goal for the site is to give coaches a simple way to
earn passive revenue. Now owned and run by Christiane Rivard, CoachingLab.com will be expanded to add more value to coaches around the world!
How often will I be paid?
You will receive a royalty
check once a month. If the amount is less than $20, it will be carried
over to the next month's payment.
How is CoachingLab promoted?
CoachingLab.com will be
promoted to the thousands of ACCPOW
members and subscribers, as well as through other coaching community networks
to reach as many coaches and their clients as possible - through e-mail
announcements, advertising on high-traffic coaching web sites, teleclass
presentations, and word-of-mouth referrals.
Can I add a new category to your
catalog?
Absolutely! If you
don't see a category that fits your needs, suggest a new one and we'll
consider creating it.
Am I limited in the size of the file
I submit?
Normally, a tool should
be no more than 10-15 pages or up to 100KB in size. If your tool
is larger than that, you can create a one-page PDF, Word or HTML file,
directing customers to the actual download link.
Is there a minimum or maximum price
for tools?
No, the pricing issue is
completely in your hands. We will make a recommendation, though,
to help you sell it better and to make sure it's appropriate for your tool.
The best way to price your tool is to look at: a) the amount of time it
took you to develop it, and b) the end result a coach or their client may
expect to get by using it.
Roughly speaking, if it took you
more than 3 hours to develop, then selling it for around $3.95 - $14.95
may be appropriate. On the other hand, if it took you days or weeks
to develop it, then $25 - $50 or higher pricing should be considered.
Can I sell my tools on my own web
site?
Yes, you can sell the tools
you created on your web site or any other place you wish! Selling
your tool on CoachingLab.com simply expands your reach and allows you to
connect with potential clients that might not otherwise know about you.
How can
I make my tools sell better?
To make your tool more attractive
to other coaches, be sure to include all the benefits of using it (don't
be shy!) in your submission. If that tool helps you with your own
clients, tell us how. Think benefits and end results! What
problems does your tool solve for the coach who buys it? What goals can
it help coach's clients achieve? Why was the tool created? What process
did you use to create it?
You may also submit several customer
testimonials, a free sample, and a screenshot of how your tool looks (if
applicable). You may also consider letting your prospects view the
scoring key, if it's a self-scoring assessment. In other words, give
as much information about your tool as possible, without actually showing
it to them.
How long will be my tools listed?
Your tool along with your
brief bio, photo and a link to your web site will be permanently placed
on our web site, for the lifetime of CoachingLab.com!
Can assessments and worksheets be
automated on my web site?
Yes, you can turn most of
the fill-in-the-blank forms and assessments into automatically submitted
tools. To do that, you must have a subscription to AssessmentGenerator.com.
Basically, you can enter questions of the assessment or worksheet you purchased
here, and generate an automated form or assessment for your web site.
Please, visit the Assessment Generator site for more details.
What are purchasers of my tools allowed
to do with them?
As a seller, you can choose
the level of rights you want to grant to your customers from the following
three levels:
Single user rights: May
use this tool for their own business only, and are not allowed to reproduce
it. Purchasers of your tools are encouraged to refer their clients
or colleagues to this web site for purchasing a copy of their own.
All rights reserved: May use
with clients and prospects individually and reproduce for that purpose
only. May not publish or re-sell in any form and must retain all copyright
information.
Limited rights to reproduce:
May reproduce, publish, and/or re-sell as part of a coaching/training package
or as a promotional giveaway if all copyright information is retained.
May not re-sell as a stand-alone tool.
Full rights granted: May modify,
reproduce, publish, give away, and/or re-sell without any credit to author.
How can I protect my tool from being
"stolen?"
Just as with any information
product, there is a risk of a tool being "stolen." That is, on a
very rare occasion, a customer may decide to remove your name/copyright
information from the tool and present it as their own, despite your tool
being copyrighted. This may happen to any creator of intellectual
property, including e-book authors, software developers, writers, and web
site designers.
The good news is that the greatest
majority of the people that buy your product, and are satisfied with its
quality, will keep their integrity (and your copyright information) intact.
You can use PDF format to password-protect
your tool and secure it further. In fact, if you submit it to us in Word
or Excel, we'll create the PDF file free of charge!
In addition, 99% of the those who
use these tools are other coaches - people of high ethical standards and
integrity, so the chances of your tools being misused are very slim.
How do I change information about
the tool I submitted?
Please, be sure you submit
your tool in its most finalized form. Changes will cost $25.
To request a change, contact us by
clicking here.
Where does the rest 50% of my sales
go?
We pay for web hosting,
merchant account, shopping cart, web design, and marketing of CoachingLab.com,
and the 50% helps us cover these fees.
Can I link to CoachingLab.com from
my own web site?
Yes, absolutely, and thank
you! You may use one of these graphics to place on your web site
and link to us:
How can I sell coaching tools
from my own web site?
Since we do not require
exclusive rights, you can sell your tools on your own web site. However,
if you don't have a merchant cart or a shopping cart to sell your tools,
simply link to your page on CoachingLab.com from your web site. Your
visitors will be able to purchase your tool from our online catalog.
Have
other questions? Comments? Ideas?
Contact the CoachingLab Staff
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